Privacy Policy

1. Introduction

This Privacy Policy explains how Pinacle.dev, operated by Inbox Narrator ("we," "us," or "our"), collects, uses, and protects your personal information when you use our Service. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

The data controller responsible for your personal data is Inbox Narrator, registered in the Netherlands. You can contact us through the Pinacle.dev website regarding any questions about your personal data.

3. Information We Collect

4. How We Use Your Information

We use your personal data for the following purposes:

• Service Provision: To create and manage your development environments
• Authentication: To verify your identity and secure your account
• Resource Management: To monitor and allocate computing resources
• Security: To detect and prevent abuse, unauthorized access, and violations of our Terms of Service
• Communication: To send important service updates and notifications
• Compliance: To comply with legal obligations and respond to lawful requests
• Service Improvement: To analyze usage patterns and improve the Service

5. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on:

• Contract Performance: Processing necessary to provide the Service you requested
• Legitimate Interests: Security monitoring, fraud prevention, and service improvement
• Legal Obligation: Compliance with applicable laws and regulations
• Consent: For optional features where you provide explicit consent

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party infrastructure providers (cloud hosting, authentication services) who help us operate the Service
• Legal Requirements: Law enforcement or regulatory authorities when required by law
• Security Incidents: Relevant parties in case of security breaches or abuse investigations

All third-party service providers are required to maintain appropriate data protection standards and use your data only for the purposes we specify.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. When you delete your account or we terminate it for policy violations, your data is permanently deleted within 30 days. Some data may be retained longer if required by law or for legitimate business purposes (e.g., fraud prevention, legal disputes).

8. Your Rights Under GDPR

As an EU data subject, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restriction: Limit how we process your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise any of these rights, please contact us through the Pinacle.dev website. We will respond to your request within 30 days.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

Your data may be processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

11. Cookies

We use essential cookies to operate the Service, including authentication and session management. We do not use third-party advertising or tracking cookies. You can control cookies through your browser settings, but disabling essential cookies may affect Service functionality.

12. Children's Privacy

The Service is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Your continued use after such changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us through the Pinacle.dev website.